Brand Case Studies
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Our compelling and engaging brand case studies
Brand strategy and brand management case studies
At Tortoise & Hare CX Agency, we’re committed to crafting compelling brands that can be functionally applied across channels through direct response design.
Below is a sample of our brand case studies, including brand strategy case studies, brand positioning case studies, brand design case studies, marketing campaign case studies, direct response marketing examples, graphic design case studies, copywriting case studies and direct response copy examples.
Tortoise & Hare CX Agency is the branding agency of choice for Australia’s leading customer-first organisations.
Together with our clients, we have crafted engaging brand strategies based on relevant customer insights that drive measurable engagement through direct response design.
We hope these brand case study examples from Woolworths and Volleyball NSW contribute to our world vision where every customer and brand can get the most out of each other.
Please get in touch if you’d like to know more about a specific brand case study.
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hipages
Creative Development of hipages Personas
hipages wanted to creatively bring to life their tradie personas, in a format that could be shared and displayed across the business.
W23 (Woolworths Venture Group)
Developing the W23 brand for Woolworths Group
A complete branding development exercise, from concept ideation to brand assets roll out across channels and guideline development to ensure consistent brand execution.
Volleyball NSW
Volleyball NSW rebrand, marketing and comms overhaul
To aid in the COVID-19 recovery and position the organisation to capitalise on the Tokyo Olympics, Volleyball NSW overhauled its brand and marketing and communications strategy to enhance the stakeholder experience and drive growth in members and revenue.
A trusted partner to Australia’s leading customer-obsessed brands
Analysis & Opinion
Making the most of customer moments that matter
Understanding the hundreds of moments where your brand interacts with your customers is key to developing an approach for a consistent customer experience.
Analysis & Opinion
Customer loyalty is an output not an input
Just because you have a loyalty program, doesn’t mean you have a loyal customer base. Businesses mistake loyalty as an input, when it’s really the result of a great customer experience.
Analysis & Opinion
Five business problems that will constrain your CX efforts
Customers don’t want to just transact with your brand, they want to experience it. These five key factors might be preventing your organisation from delivering an outstanding customer experience.
