T&H CX > Insights > Digital Insights
Keep up to speed with insights from the frontier of customer marketing in Australia.
Embrace the digital evolution as we delve into the forefront of transformative digital experiences and discuss their impact on the broader customer experience. At Tortoise & Hare, we’re dedicated to unravelling the intricacies of the digital landscape. Our curated insights, analyses, and research stem from collaborating with industry-leading brands, propelling you into the heart of innovation. Join us on a journey of discovery, where our articles illuminate the path to crafting impactful digital strategies and fostering connections that resonate with your audience.
Explore how UX design extends far beyond aesthetics to encapsulate an entire human-centered design philosophy which optimises the user experience.
Developing a test-and-learn approach is critical to understand and validate the unique relationship between you and your customer.
Find out why this CX agency’s 2023 top digital marketing trends list doesn’t include ChatGPT.
Lead generation isn't always the answer to business growth. Lead nurturing is a long play that ensures sales leads success.
Brands that are looking to effectively communicate with their most valuable customers should refresh their content strategy with these insights in mind.
Real business growth is predicated on your brand’s ability to drive action at every point in the customer journey. Here’s how direct response marketing can help
Customers don’t want to just transact with your brand, they want to experience it. These five key factors might be preventing your organisation from delivering an outstanding customer experience.
If you’re looking to build engagement at every touchpoint of your customer’s journey, we’d like to help.